Frequently Asked Questions
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The Certified Akaushi Beef label is our commitment to you to deliver the best beef eating experience. To receive HeartBrand’s Certified Akaushi Beef label, Akaushi beef undergoes rigorous quality guidelines and certified product testing. All HeartBrand Certified Akaushi Beef is USDA Prime quality grade. We conduct DNA verification to preserve the purity of the Akaushi breed and ensure a consistent and high-quality beef eating experience.
We oversee beef production from the ranch all the way to your table, ensuring a safe, healthy and wholesome product for your family.
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Wagyu is a collective term for all Japanese cattle. “Wagyu” translates simply enough as “Japanese cow.” Akaushi is a specific Wagyu cattle breed, separate and distinct from other Japanese cattle breeds.
Both Kobe and Akaushi are members of the Wagyu family, but they are different breeds. Kobe beef refers to meat that is produced only and exclusively in the Kobe region of Japan with specific bloodlines of Japanese Black Cattle. Akaushi cattle are a Japanese Red Cattle and originated in Kumamoto, Japan.
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HeartBrand cattle are on grass until they are 500-700 pounds, then transitioned to a higher energy feed that gives them intense marbling. Mother cows live on grass their entire lives.
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The ranch is located in Harwood, Texas, which is about one-hour east of San Antonio and 2.5 hours west of Houston.
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HeartBrand’s Akaushi cattle are started on grass until they are 500-700 pounds, then transitioned to a higher energy feed that gives them intense marbling. Mother cows live on grass their entire lives.
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Akaushi beef has a higher concentration of monounsaturated fat which the American Heart Association notes can lead to lower cholesterol, the prevention of coronary heart disease and weight loss? Akaushi beef is also a natural source of oleic acid which gives HeartBrand Certified Akaushi Beef its buttery taste and is good for the heart
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Dr. Stephen Smith is a professor of meat science in the Department of Animal Science at Texas A&M University and has conducted research on the health benefits of Akaushi beef
Dr. Smith teaches meat science, nutrition and physiological nutrition courses. He also conducts research on the growth and development of adipose tissue, particularly in the bovine species. He has investigated the limitation of cattle to marble and has used his background in molecular biology to investigate lipid metabolism in the bovine muscle.
Dr. Smith has received national and international recognition, including receiving the American Society of Animal Science Southern Section Outstanding Young Animal Scientist Award in 1988 and the Animal Growth and Development Award in 1999
Dr. Smith is a member of the Intercollegiate Faculty of Food Science and Technology and the Intercollegiate Faculty of Nutrition. Professional memberships include the American Society for Nutrition, the American Meat Science Association and the American Society of Animal Science.
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Previously, Akaushi beef had been limited solely to Japan, where herd size and beef supply had been restricted by the scarcity of grazing land. In 1994, a group of ranchers brought eight cows and three bulls to Texas, becoming the first breeding nucleus outside of Japan.
HeartBrand Beef has taken great care to diligently maintain Akaushi genetics by replicating Japanese production systems, management practices and breeding programs. Our herd is now more than 14,000 head strong.
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Our subscription service makes enjoying high-quality beef incredibly convenient. Simply subscribe and have your preferred cuts delivered straight to your doorstep. You have the flexibility to choose your delivery frequency, whether it's every month, 2 months, or 3 months. Best of all, you'll save 5% on every subscription order. And if your plans change, you have complete control. You can easily skip or cancel any delivery at any time through your online account.
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Skipping a delivery is easy! Simply log in to your account and with a few clicks, you can skip any upcoming delivery. You don't have to worry about any penalties or disruptions to your subscription or your discount. You can also reach out to our Customer Service team should you need any help.
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Yes, you can cancel your subscription at any time. We believe in providing our customers with complete flexibility, so there are no long-term contracts or cancellation fees associated with our service. You can also reach out to our Customer Service team should you need any help.
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OrderProtection.com covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong items, defective items and missing items.
If something goes wrong during shipping, you can quickly file a claim in a few clicks. You'll receive a refund or reshipment if your claim is approved.
To protect your order, make sure Order Protection is toggled on in your cart.
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In your cart, there is a toggle to turn Order Protection on or off. Turn on Order Protection to purchase protection for your order! If you have protection turned on, you will see it appear as a line item during checkout.
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Please note that you’ll only be able to file a claim if you purchased Order Protection when placing your order.
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OrderProtection.com covers your order for loss, damage, theft, wrong items, defective items and missing items.
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You can submit a claim 30 - 45 days from the date you placed your order depending on the claim type.
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If you chose not to purchase Order Protection at checkout, and you have an issue with your order, you can reach out to our customer service team for help! Please send us an email at customerservice@heartbrandbeef.com.