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Shipping 2017-06-27T13:12:45+00:00

Welcome to HeartBrand® Beef shipping information. Below you will find detailed information regarding HeartBrand® Beef shipping policies.

We ship exclusively with UPS due to their outstanding service and unsurpassed reliability. Packages will arrive within 1-3 business days from the time of shipment. We ship Monday thru Wednesday unless it is a scheduled UPS holiday.

Christmas Shipping Schedule: We will ship as usual the week leading up to Christmas. (Monday 12/19 through Wednesday 12/21). Orders placed before midnight will be shipped the next available shipping day. We will not ship on Monday, December 26th in observation for the Christmas Holiday. We will resume shipping on Tuesday, 12/27. For questions, please call 877-252-8744.

New Year Shipping Schedule: We will be shipping on Tuesday, 12/27 and Wednesday, 12/28. Orders placed before midnight will be shipped the next available shipping day. We will not ship on Monday, January 2nd in observation for the New Year. We will resume shipping on Tuesday, January 2nd. For questions, please call 877-252-8744.

Shipping Rate Information
Our steaks are individually vacuum-packed and flash frozen at the peak of aged tenderness then packed in a reusable insulated container containing ice packs. Your products may arrive completely frozen or thawed and cool to the touch. If you are wanting to cook your products for a particular date, we suggest having your package arrive a few days in advance to allow the products to properly thaw in the refrigerator. All packages, except gift certificates, are delivered within 1-3 days from the time of shipping. Customer will be charged a minimum fee of $25 per meat order or 25% of the order for orders over $100.00. HeartBrand® Beef ships to all physical addresses in the continental United States. We cannot ship to PO Boxes. All orders are shipped with ‘No Signature Required’.

HeartBrand® Beef Shipping
Important: All shipments require a physical street address (unfortunately we cannot deliver to PO Boxes). * HeartBrand® Beef is not responsible for damage due to incorrect or incomplete shipping addresses. Please be sure to double-check all addresses.

HeartBrand Beef Shipping Times
Orders placed before midnight  will be shipped the next available shipping day.  We ship Monday – Wednesday.

Shipping Table
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Orders received by 10:00 CST will ship Today! Orders received by 10:00 CST will ship Today! Orders received by 10:00 CST will ship Today!
Orders received today will ship Monday Orders received after 10:00 CST will ship on Tuesday Orders received after 10:00 CST will ship on Wednesday Orders received after 10:00 CST will ship on Monday Orders received today will ship Monday Orders received today will ship Monday Orders received today will ship Monday
Please call 361-865-2121 or email customerservice@heartbrandbeef.com for additional information.

Still have questions about our shipping policy? Please send us a message by visiting our contact page.

Please note:  Due to the July 4th holiday we will only ship orders on Wednesday July 5th. for that week.

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